Product knowledge is a key part of the foundation that retail employees need to have in order to provide quality customer service. There are many ways to learn about products, including company or vendor-provided training, using products, reading labels and packaging, and talking with co-workers. This course is perfect for an entry-level associate exploring the idea of a career in retail. This course could also benefit anyone interested in operating a retail or service-based business.
Wednesday Jul 22, 2020
July 22, 2020 Self paced online course. $39.00
Ida Fryhover, Business Development Coordinator, Customer Service and Sales TrainingVideo
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